Purple 3 Hook Long Torso Waist Trainer

Regular price $39.99

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Description

Long Torso Waist Trainer
3 Hooks
Latex With Satin Fabric Over
Made In Colombia
Helps Reduce, Reshape, Posture

Click here: Size chart

Shipping

Where Do You Ship From?

All orders are shipped from our stores in Puerto Rico.

How Long Does It Take To Deliver?

Orders are processed and shipped Monday through Friday, from 10:00 AM to 12:00 PM. Once your package leaves our office, you will receive a shipping notification. Please remember to check your SPAM folder before reaching out to us for updates.

Processing Time: We typically take 2-3 business days to process your order, but this may take longer during busy periods.
Shipping Delays: While we aim to process and ship orders quickly, please note that shipping carriers may experience delays beyond our control.

Shipping Process

Once your order is placed, you will receive the following email notifications:

Your package tracking number
Your package is out for delivery
Your package has arrived

If you haven’t received a shipping notification after 7 days, please contact us at dbcollectionpr@gmail.com.

Packages Stolen, Damaged, Or Lost

We understand that having a package stolen or lost can be frustrating. However, DB Collection cannot be held responsible for any issues after your package has been delivered.

Incorrect Address: Please ensure that your shipping address is correct. Incorrect addresses may result in lost packages.
Lost or Stolen Packages: Once your package is delivered to the address you provided, we are not responsible for theft or loss.
Lost in Transit: If your package is lost in transit (which is rare), the shipping carrier is responsible. In this case, please contact USPS directly for assistance.

Free Shipping

Enjoy free shipping on orders over $150.00—no code needed!

Problems With Your Delivery Address?

If USPS tracking shows they attempted delivery but were unable to complete it:

Call USPS to provide an alternative secure address, or
Arrange to pick up your package at the nearest post office to your delivery address.

Exchanges

-HOW DO I START THE RETURN PROCESS?

If you wish to return your product, please follow these instructions:

Please email us at dbcollectionpr@gmail.com to request a return.

Please specify which product you are interested in returning, and the reason for this return. We welcome your feedback!

-WHAT IS YOUR RETURN POLICY?

Once the exchange is approved, you will have up to 3 days to request the exchange in case the size selected is not the right one. You must pay the cost of shipping plus the shipping of your new order.

Shipping address:

HE-9 AVENIDA AMALIA PAOLI

LEVITTOWN, TOA BAJA PR 00949

Every piece must be sent back unworn and in its original packaging. All sales and discounted items are final (non-refundable nor exchangeable).

-WHAT CAN I NOT RETURN?

Health and hygiene laws restrict the return of lingerie, butt lifters and butt lifters panties, they are final sale.

-I ENTERED THE WRONG SHIPPING ADDRESS, WHAT CAN I DO?

It is very important to add your correct shipping address when you place your order. If you enter the wrong shipping address contact us immediately at dbcollectionpr@gmail.com

We have a 10 to 12-hour window to make a request for the package to be rerouted from the moment you make the purchase; however, we cannot guarantee the change will be doable as it depends where the package is in the shipping process. We are unable to redirect orders once they have been dispatched, so please supply an address where you will be available to receive your order.

If we are unable to make the change, you will be responsible for receiving the parcel at the address you entered originally. Sumaq takes no responsibility for goods lost due to incorrect shipping details.

-WHAT IF MY PACKAGE WAS RETURNED TO SENDER?

If for any reason your package is returned to us we will re-shipped to you. However, the reshipping may be at an extra cost depending on the reason it was returned to us.

- ARE RETURNS FREE?

You will be responsible for paying for your own shipping costs for returning your item.

- DO YOU REFUND MY MONEY?

We do not make refunds, only credit to the store.

Once we receive your piece, by email you will receive the corresponding information to receive your credit. The credit only applies to our online store.

-WHY WASN’T MY SHIPPING FEES REFUNDED?

Shipping costs are non-refundable.

-WHAT IF MY ORDER GETS LOST IN THE MAIL?

DB Collection ships with efficient global courier services that provide mail-tracking facilities, and we suggest you do the same when sending your items back to us. We are not responsible for items that are lost or damaged during returns.

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